We pride ourselves on our outstanding products and customer service, if you aren’t 100% happy with your order, simply send it back within 90 days (of the day of purchase) and we will be happy to give you a full refund!
As well as our 90 day money back guarantee, under the consumer protection (Distance Selling) Regulations you also have the right to cancel an order without reason by the end of the seventh working day (after the day on which you receive your goods)!
In the rare event you wish to return your order back for a refund, please send to:
Call Nature - RETURNS Department
12 Flora Grove
Ashby De La Zouch
Leics, LE65 1FG
**Please either send using a trackable service or get a receipt of shipping/posting and please make sure to mark the item as RETURNED GOODS if you have to fill out a custom declaration form**
The cheapest way to return a package to us is using the 'standard airmail' service at the post office with a receipt of shipping/posting
Please also include a short letter stating the following:
1. Date of purchase and/or your order reference number
2. Full name
3. Email address
Please note: If you return the product, we will refund 100% of your purchase price (including all original shipping costs), If you used Paypal to place an order, please use Paypal's "return shipping" feature and your return shipping costs will be refunded back to you as well (up to a value of $15), Otherwise you will be responsible for any return shipping fee's
You must return all products back to us (used, unused or bundled offers) to be eligible for a refund